Customer Portal

Voma automatically provides a customer portal that you can provide to your customers to update their subscriptions and billing details.

How it Works

  1. When you sign up for Voma, you create a Voma account with the default Voma domain.
  2. For example, if your business name is “My Online Business, Inc.” you would create a Voma account at myonlinebiz.vomapages.com.
  3. Your customer portal will be immediately available at myonlinebiz.vomapages.com/login.
  4. You can make this link available to your customers to manage their subscriptions and update their billing information.
  5. When a customer visits your customer portal (i.e. myonlinebiz.vomapages.com/login), they will be prompted to enter their email address.
  6. After entering their email address, they will receive an email with a magic link to login to your customer portal. This magic link is used for security instead of requiring a specific email + password combination for customers to login to your customer portal.
  7. Once they are logged in, they can view their active subscription(s), update their billing information, and cancel their subscription(s). PayPal subscriptions will be visible in the customer portal as well but would need to be updated by the customer through their own PayPal account.

“Engineers tell me it'll take a day, but it always takes a week. Retool gives me every tool I want, in just a few hours. It's changed the trajectory of our business.”

Justin Smith
Head of Product

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